Customers

ScottsRL Schedules and Updates

ScottsRL 2021 Public Holiday Schedule

 

Customer Portals

CAPcargo Access

To request access to the CAPcargo portal please email nationalcustomersupport@scottsrl.com.au

CAPcargo is the Transport Management System (TMS) used by Scott’s Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders
  • Obtain Consignment notes
  • Obtain Pallet labels
  • View Proof of Delivery notices
  • Retrieve Invoices

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here. 

To request access to the CAPcargo portal please email nationalcustomersupport@scottsrl.com.au

 

 

Order For Transport (OFT) templates

For manual orders please select the template form below:

ScottsRL Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Fuel Levy Surcharges

Dear valued customer,

For your information, the current fuel surcharges are:
ROAD: 4.62% (18 January - 31 January) - Fortnightly
RAIL: 3.70% (01 January - 31 January) - Monthly

 

Pacific National Rail Updates

Please see below for most recent Pacific National Rail notices and updates:

National Customer Delayed Rail Advice - Monday 18th January 2021

National Customer Delayed Rail Advice - Friday 15th January 2021

National Customer Delayed Rail Advice - Thursday 14th January 2021

National Customer Delayed Rail Advice - Tuesday 12th January 2021

National Customer Advice – Truck Turnaround Shunting & Delay of 6PM6 - Tuesday 12th January 2021 - UPDATE 2

National Customer Advice – 3MS4 CANCELLED - Tuesday 12th January 2021

National Customer Advice – Train 6PM6 Delayed Arrival at MFT - Monday 11th January 2021

National Customer Advice - 6MP5 Delayed into Perth due to Crew Illness - Monday 11th January 2021

National Customer Delayed Rail Advice - Monday 11th January 2021

National Customer Delayed Rail Advice - Sunday 10th January 2021

National Customer Advice – Delayed Train 3SP7 & Cancellation of Train 6PS7 - Friday 8th January 2021

National Customer Delayed Rail Advice - Friday 8th January 2021

National Customer Advice - Rollingstock Failure on Train 3YN2 6th January 2021 - UPDATE 2

National Customer Delayed Rail Advice - Thursday 7th January 2021

National Customer Advice – Train 5MS2 Cancellation - Thursday 7th January 2021

National Customer Delayed Rail Advice - Wednesday 6th January 2021

National Customer Advice – Tuesday 5th January 2021

National Customer Delayed Rail Advice - Tuesday 5th January 2021

National Customer Delayed Rail Advice - Monday 4th January 2021

National Customer Delayed Rail Advice - Sunday 3rd January 2021