Customers

ScottsRL Schedules and Updates

ScottsRL 2021 Public Holiday Schedule

 

Customer Portals

CAPcargo Access

To request access to the CAPcargo portal please email nationalcustomersupport@scottsrl.com.au

CAPcargo is the Transport Management System (TMS) used by Scott’s Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders
  • Obtain Consignment notes
  • Obtain Pallet labels
  • View Proof of Delivery notices
  • Retrieve Invoices

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here. 

To request access to the CAPcargo portal please email nationalcustomersupport@scottsrl.com.au

 

 

Order For Transport (OFT) templates

For manual orders please select the template form below:

ScottsRL Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Fuel Levy Surcharges

Dear valued customer,

For your information, the current fuel surcharges are:
ROAD: 6.97% (15 February – 28 February) - Fortnightly
RAIL: 5.05% (1 February – 28 February) - Monthly

 

Pacific National Rail Updates

Please see below for most recent Pacific National Rail notices and updates:

National Customer Delayed Rail Advice - Friday 26th February 2021 (Update 1)

National Customer Advice - Derailment Nana Glen NSW SYD-BNE Mainline Closed - Thursday 25th February 2021 (Update 5)

National Customer Advice - Derailment Nana Glen NSW SYD-BNE Mainline Closed - Thursday 25th February 2021 (Update 4)

National Customer Advice - Derailment Nana Glen NSW SYD-BNE Mainline Closed - Thursday 25th February 2021 (Update 3)

National Customer Advice - Derailment Nana Glen NSW SYD-BNE Mainline Closed - Thursday 25th February 2021 (Update 2)

National Customer Advice - Derailment Nana Glen NSW SYD-BNE Mainline Closed - Thursday 25th February 2021 (Update 1)

National Customer Advice - Derailment Nana Glen NSW SYD-BNE Mainline Closed - Thursday 25th February 2021

National Customer Delayed Rail Advice - Thursday 25th February 2021

National Customer Delayed Rail Advice - Wednesday 24th February 2021

National Customer Advice Level Crossing Incident Kalgoorlie - Tuesday 23rd February 2021

National Customer Delayed Rail Advice - Monday 22nd February 2021

National Customer Advice Delay to Pacific National Services - 20th February 2021 - UPDATE 1

National Customer Delayed Rail Advice - Friday 19th February 2021

National Customer Delayed Rail Advice - Thursday 18th February 2021

National Customer Delayed Rail Advice - Wednesday 17th February 2021

National Customer Delayed Rail Advice - Tuesday 16th February 2021

National Customer Delayed Rail Advice - Monday 15th February 2021

National Customer Delayed Rail Advice - Friday 12th February 2021

National Customer Delayed Rail Advice - Thursday 11th February 2021

National Customer Delayed Rail Advice - Wednesday 10th February 2021

National Customer Delayed Rail Advice - Tuesday 9th February 2021

National Customer Delayed Rail Advice - Monday 8th February 2021 - Updated

National Customer Advice - WA Bushfires - Mainline Closed - Monday 8th February 2021 - UPDATE 6

National Customer Advice - Black Weather Alert Melbourne-Sydney Mainline Closed-Friday 5th February 2021 - UPDATE 1 (Final)

National Customer Advice – 5AM5 DELAYED - 2100 MFT - Friday 5th February 2021

National Customer Delayed Rail Advice - Friday 5th February 2021

National Customer Delayed Rail Advice - Thursday 4th February 2021

National Customer Advice - Rail line closure due to bushfire in Avon Valley - Wednesday 3rd February 2021 - UPDATE 3

National Customer Delayed Rail Advice - Wednesday 3rd February 2021

National Customer Delayed Rail Advice - Tuesday 2nd February 2021

National Customer Advice – 3MS4 24 hour delay - Monday 1st February 2021

National Customer Delayed Rail Advice - Monday 1st February 2021