Customers

ScottsRL Schedules and Updates

 

Orders placed with us from 18 January 2021 will be accepted subject to the updated Terms and Conditions available on the links below:

Terms & Conditions of Carriage and Pallet Process Agreement

Terms & Conditions of Carriage - Rate Table

Terms & Conditions of Storage and Pallet Process Agreement

It will be deemed that you have accepted the updated Terms and Conditions and we will rely on such order as your acceptance of the updated Terms and Conditions. 

Customer Portals

Register your interest now for the new ScottsRL Transport Customer Portal – Click Here

CAPcargo Access

To request access to the CAPcargo portal please email nationalcustomersupport@scottsrl.com.au

CAPcargo is the Transport Management System (TMS) used by Scott’s Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders
  • Obtain Consignment notes
  • Obtain Pallet labels
  • View Proof of Delivery notices
  • Retrieve Invoices

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here. 

To request access to the CAPcargo portal please email nationalcustomersupport@scottsrl.com.au

 

 

Order For Transport (OFT) templates

For manual orders please select the template form below:

ScottsRL Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Surcharges

Road Fuel Surcharge: 12.81% (19 July - 1 Aug 2021) - Fortnightly
Rail PN Surcharge: 8.65%  (1 July - 31 July) Monthly 
       9.90% (1 Aug - 31 Aug) Monthly
NorthConnex Toll Surcharge: $0.83 per space (1 July - 30 September 2021) - Quarterly

Pacific National Rail Updates

Please see below for most recent Pacific National Rail notices and updates:

Daily Rail Advice:

Major Rail Network Disruption: